• Check-in: after 15.00, Check-out: before 11.00. Additional day charge, plus tax may apply for late check-out. Early check-In subject of availability. • Persons under the age of 18 must be accompanied by an adult of 18 years old or older to check in. In the interests of security and to prevent fraud, guests are required to confirm their identity by providing their valid government issued photo identification at check-in. • Room keys are issued only to registered guest. No room keys will be issued to youth under 18 at any time. Identification is required if you have lost your key and require a duplicate. • Please return room keys to Front Desk at Check-out. • Room visits from non residence are strictly forbidden. Visitors must notify Front Desk upon their arrival. Visitors must be accompanied by the registered guest at all times. Visitors are not allowed to stay overnight. • Smoking is not permitted in all closed areas of the Hotel. • Alcoholic Beverages only served to Adults over 18 Years of Age. • No pets allowed at the Hotel. • The removal and use of bed linen outside the hotel rooms is not allowed. • The removal of any items from service trolleys in not allowed. • Leaving personal belongings in the corridors of the Hotel is not allowed. • All kinds of gatherings, which cause noise or annoyance to other customers are not allowed. • All pool users must be healthy and clean and adhere to the rules of proper use and safety regulations. Diving is strictly forbidden. As is spitting from the mouth or blowing the nose, the use of adult swimming pools for persons under the age of 18 unless accompanied by an adult guardian as well as for those who do not know how to swim, the use of the swimming pool outside its opening hours and during maintenance times or swimming with a full stomach or after drinking alcohol for at least 2 hours. • Long trouser and shirt policy for gentlemen at restaurants/dinner time, including young guests above 12 years of age. • No Bathing Suit at all times in the Restaurant for all clients. • Food and drinks purchased from the bars are only to be consumed within the hotel premises. • Food and drinks purchased from the restaurants are only to be consumed in the restaurant. • Food is not allowed to be consumed in your room. •TV channels: satellite TV, various non-Greek channels, Greek national only channels. •No iron board/iron provided in rooms (with charge ironing service provided via reception). •The maximum number of children’s cots/cribs in a room is 1 •No extra bed available apart the sofa beds in your room. •Credit/Debit cards accepted: MasterCard and Visa •No personal cheques accepted •No money exchange. •Parents are absolutely responsible of their children at all times. •Guests are particularly requested to close the door of their rooms when going out going to bed. The Property or Hotel Management will not in any way whatsoever accept any liability and shall not be responsible for any loss / or damage to the Guest's belongings and valuables or any other property from either the hotel room or any other part of the hotel for any cause whatsoever including theft of pilferage •Guests will be held personally liable for all costs and charges incurred in the event of any loss or damage to the Property cause d by themselves, their friends or any person for whom they are responsible. •Guest are requested to observe, abide by confirming to and be bound by all applicable acts and laws and Government rules and regulations in force from time to time. •It is agreed that the guest will conduct himself / herself in a respectable manner and will not cause any nuisance or annoyance within the hotel premise. The Management has the right to request any guest to vacate his/her room or other areas of the hotel forthwith, Without previous notice and without assigning any reason whatsoever, and the guest shall be bound to vacate when requested to do so. In case of the default, the Management has the right to remove the Guest luggage and belongings from the room occupied by him/her. THE MANAGEMENT RESERVES TO ITSELF THE RIGHT TO ADD TO, OR ALTER OR AMEND ANY OF THE ABOVE TERMS, CONDITIONS AND RULES WHICH ARE A PART AND AN ABSTRACT OF THE LODGING ACT.
OUR ADDRESS In Case you need to complete your PLF Country: Greece Sate/Province: Notio Aigaio City: Afandu ZIP/Postal Code: 85103 Hotel Name : Alfa Beach Hotel Street: Berlin Street kolymbia
With a sense of responsibility towards ensuring public health, while also striving to provide our customers with an unforgettable vacation, we are following all the necessary protocols according COVID-19. These are the following: In order to avoid the spreading of COVID-19, our members of staff have been trained in identifying the signs of infection in order to notify the person who is responsible for the management of suspected cases. Hotel Capacity is reduced and not all rooms will be full at any time. Reception We provide: * hand sanitizer for use before and after the client is served at the reception desk. * Information about the policies and guidelines regarding to potential COVID-19 incidents. The reception desk is cleaned frequently Visual aids have been placed around the reception area in order to preserve social distancing and avoid crowding during the serving process. There are information points explaining the ways a client can protect themselves as well as others with reminders as to when to avoid using public areas (e.g. when feeling ill). The Check-out time has now been changed to 11:00 at the latest while the check-in time is now 15:00 at the earliest. All key chain magnets and keys are disinfected thoroughly. Entry to the guest rooms is limited to clients. We have a designated medical kit in case of a suspicious cases. Payments by card are preferred. Housekeeping Cleaning and disinfecting regulations regarding all areas are being followed strictly. Our hotel has created a weekly disinfection plan with a contracted cleaning company. Our staff follow all the necessary health guidelines while wearing all the necessary protection gear. During the housekeeping service, windows are opened in order to have a flow of fresh air while our A/C units will be functional even if the windows are open. For our guests’ safety, rooms are not cleaned every day, unless it is asked for. Staff disinfects all rooms between stays using steam cleaners and sanitizer which explains the change in our check-in/check-out times. Clean linen is separated from dirty linen while our housekeeping equipment is disinfected frequently. Official Guidelines are strictly followed, in the unlike event of a COVID-19 case. Unnecessary objects have been removed from the rooms and remote-controls are placed in a plastic seal for the guest’s safety. Our laundry appliances have been checked and disinfected and work as intended with all washing cycles functioning at 70 degrees Celsius or more. Food and beverages We follow all regulations of HACCP All products are delivered using protective gear and the entry to suppliers is limited, following strict protocols and using protection. Buffets We provide you with hand sanitizer at the entrance of our restaurant and at the serving stations. Special sneeze guard have been installed at all the buffets. All serving is done by our staff, wearing all the necessary protection (masks, gloves etc.) Our guests will not have access to objects such as Gastronorm or drinking dispensers. Our guests will not have access to objects such as plates or drinking glasses until they have been served by our staff. Drinks are also served by our staff and there is strictly no self service. Visual aids have been placed to preserve social distancing during serving. In the unlikely event the queue is full, please follow our staff’s instructions to avoid crowding. Restaurant Our tables are at safe distance and we have reduced capacity our our dining area. We have also extended the eating times for your comfort and safety. All dishes and silverware are cleaned after each session, whether they have been used or not. We provide you with a one use tablecloth and a sealed napkin. Large Tables are reserved especially and exclusively for Families. Bars We have removed all the bar stools for our guests’ safety, while seating and drinking will be available in the lobby area or the terrace. Our tables are at safe distance Lobby Information points regarding the health and safety guidelines with reminders to guests in order to keep their distance. The lobby tables are at a safe distance 4 persons / 10 sqm. There will be increased cleaning in all public areas especially high usage objects such as handles. Elevator Hand sanitizer at each floor with a reminder to not use the elevator unless you are incapable of using the stairs. The max capacity is 2 Persons. The elevator is frequently disinfected. WC All WCs are equipped with hand sanitizer and paper cloths. Signs with information on how to act correctly in the WC environment (e.g. washing hands). Signs with information to drop the toilet seat before flushing. Pool - Beach Maximum capacity of pool is reduced to 50 persons. The sun beds in the pool area and on the beach are 2 meters apart. Please keep this distance from other clients sun-beds when moving yours. After each usages we disinfect the sun beds . Shower before and after entering the Pool is mandatory. Other Indoor Pool is CLOSED Meeting room is CLOSED Gymnastic room is CLOSED Aerobics room is CLOSED Children indoor play area is CLOSED Team Sports will NOT take place. Distances are kept when using the Amphitheatre.
Breakfast 06:45 - 10:45 Lunch 12:30 - 14:30 Dinner 18:45 - 21:15
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